My Recently Visited Services

For all help requests related to devices that reside in labs, classrooms and libraries.

Storage and backup of your data

Request the creation of a departmental account for network printing via PaperCut.

Wi-Fi connectivity issues.

GLOW (Canvas) course management and Course Media Gallery (Panopto) streaming video support.

For all requests pertaining to WordPress and website issues.

If you can't find what you're looking for, click here to submit a general OIT request.

For all problems with accounts, such as login difficulties, password resets, or access restrictions.

VPN allows for connecting to the Williams College network while off campus.

For acquisition of new software.

For creating textiles using various materials.

Support for software issues.

For requesting a device for incoming employees.

To request training for maintaining public WordPress pages.

Google Shared Drives are shared spaces where groups (teams) can easily store, search, and access their files from anywhere.
Unlike files in My Drive, files in Shared Drive belong to the team instead of an individual. Even if members leave Williams, the files stay in place so your team can continue to share information.
Registered Student Organizations can request a Google Shared Drive only if their information is current and up to date with the Office of Campus Life.

For creating professional high quality audio/video recordings.

For all printer issues and troubleshooting.

Request a new Google Group, or request changes to permissions, membership, etc. to an existing Google Group

For immediate support, please call ext 2112 on the classroom phone. All non-urgent requests related to in-classrooom hardware.

For support with academic projects that involve 3D printing, 3D scanning, 3D modeling, laser cutting, or traditional woodworking or metalworking tools.

For assistance with personal information, payroll, or anything else related to Human Resources.

For technology-related research and scholarship support.

For all issues related to adding and removing email addresses to a Konica Copier.

Student owned devices with wired (ethernet) connections need to be registered before they are able to communicate with our network. You will need to provide us with some information so we can register your device on the network. Please fill out the attached form to request registration.

For all hardware issues and troubleshooting.