My Recently Visited Services

For acquisition of new software.

Canvas (formerly GLOW) course management and Course Media Gallery (Panopto) streaming video support.

Wi-Fi connectivity issues.

For all problems with accounts, such as login difficulties, password resets, or access restrictions.

VPN allows for connecting to the Williams College network while off campus.

For all hardware issues and troubleshooting.

Request a new Google Group, or request changes to permissions, membership, etc. to an existing Google Group

Student owned devices with wired (ethernet) connections need to be registered before they are able to communicate with our network. You will need to provide us with some information so we can register your device on the network. Please fill out the attached form to request registration.

For all issues related to adding and removing email addresses to a Konica Copier.

For technology-related research and scholarship support.

Google Shared Drives are shared spaces where groups (teams) can easily store, search, and access their files from anywhere.
Unlike files in My Drive, files in Shared Drive belong to the team instead of an individual. Even if members leave Williams, the files stay in place so your team can continue to share information.
Registered Student Organizations can request a Google Shared Drive only if their information is current and up to date with the Office of Campus Life.

For assistance with purchasing, expensing, payments, and budgets.

For all requests concerning phones, phone extensions and voicemail.

For all help requests related to devices that reside in labs, classrooms and libraries.

Request the creation of a departmental account for network printing via PaperCut.

If you can't find what you're looking for, click here to submit a general OIT request.

For all printer issues and troubleshooting.

All data jacks (ethernet wall plate ports) are off by default. In order to access our network via a wired (ethernet) connection using a 'data jack' (wall plate port) in your lab or office you will need to request it be activated.

Purchase requests for additional electronic devices beyond our standard computer setups.

For all requests pertaining to WordPress and website issues.

For assistance with personal information, payroll, or anything else related to Human Resources.

For creating textiles using various materials.

For requesting a device for incoming employees.

For support with academic projects that involve 3D printing, 3D scanning, 3D modeling, laser cutting, or traditional woodworking or metalworking tools.