My Recently Visited Services

GLOW (Canvas) course management and Course Media Gallery (Panopto) streaming video support.


Request a new Google Group, or request changes to permissions, membership, etc. to an existing Google Group


VPN

VPN allows for connecting to the Williams College network while off campus.


For technology-related research and scholarship support.


All data jacks (ethernet wall plate ports) are off by default. In order to access our network via a wired (ethernet) connection using a 'data jack' (wall plate port) in your lab or office you will need to request it be activated.


Purchase requests for additional electronic devices beyond our standard computer setups.


Student owned devices with wired (ethernet) connections need to be registered before they are able to communicate with our network. You will need to provide us with some information so we can register your device on the network. Please fill out the attached form to request registration.


Wi-Fi connectivity issues.


For all hardware issues and troubleshooting.


For assistance with personal information, payroll, or anything else related to Human Resources.


Storage and backup of your data


If you can't find what you're looking for, click here to submit a general OIT request.


Request the removal or transportation of IT equipment.


For requesting a device for incoming employees.


For creating textiles using various materials.


For creating professional high quality audio/video recordings.


For all problems with accounts, such as login difficulties, password resets, or access restrictions.


Support for software issues.


For all help requests related to devices that reside in labs, classrooms and libraries.


For all requests concerning phones, phone extensions and voicemail.


Request the creation of a departmental account for network printing via PaperCut.


Not sure what you need? Use the General Inquires form to get started.


For all printer issues and troubleshooting.


For immediate support, please call ext 2112 on the classroom phone. All non-urgent requests related to in-classrooom hardware.