Printer Repair & Support

Overview

Contact Client Services for printing issues including:

Paper Jams: Frequent or persistent paper jams that cannot be resolved through basic troubleshooting.
Poor Print Quality: Blurry, streaked, or faded prints that persist even after replacing ink cartridges and cleaning the print heads.
Printer Not Recognizing New Cartridges: The printer consistently fails to recognize new, compatible ink or toner cartridges.
Printer Not Responding: The printer fails to respond to print commands or power on/off commands.
Frequent Error Messages: The printer displays error messages that cannot be resolved through simple fixes.
Mechanical Issues: Unusual noises, smoke, or burning smells emanating from the printer.
Network Connectivity Issues: The printer cannot connect to the network or specific devices.

Faculty, staff & students using Williams managed printers can request support.

Request Support