Service Catalog

Categories (11)

Accounts, Passwords & Okta

• Password help • Okta & Okta Resets
• New Account Help • Guest Access

Classroom, Media & Event Support

• Event Support • Classroom Support
• Classroom Technology Repair

Data Management & Storage

• Back Ups • Sharing Data • Shared Drives
• Your Data • Leaving Williams

Email, Calendar & Google Workspace

• Gmail • Calendar • Email Lists
• Spam Management • Email Forwarding

Hardware, Devices & Printing

• Windows & macOS computers • Monitors
• Keyboards/Mice • Docking stations
• Peripherals • Printing

Network & Wifi

• Connect to Wifi • VPN • Guest Wifi
• Ethernet Activation and Registration

Phones & Voicemail

• Phone System • Voicemail • Webex
• Conference Calls • Pin Resets

Software & Applications

• Download Academic Software
• Google Suite • Software Guides
• Microsoft Office

Teaching, Learning & Research

• GLOW • Research
• FabLab • Makerspace
• Teaching with Tech

WordPress Websites

• Support & Training
• Public sites, Events & Campus Map

Workday

• HR • Finance
• Workday support

Services (1)

General Help Request

If you can't find what you're looking for, click here to submit a general OIT request.