Popular Services

If you can't find what you're looking for, click here to submit a general OIT request.

For all requests concerning phones, phone extensions and voicemail.

VPN allows for connecting to the Williams College network while off campus.

Request the creation of a departmental account for network printing via PaperCut.

All data jacks (ethernet wall plate ports) are off by default. In order to access our network via a wired (ethernet) connection using a 'data jack' (wall plate port) in your lab or office you will need to request it be activated.

For all problems with accounts, such as login difficulties, password resets, or access restrictions.

Canvas (formerly GLOW) course management and Course Media Gallery (Panopto) streaming video support.

Request a new Google Group, or request changes to permissions, membership, etc. to an existing Google Group

For requesting a device for incoming employees.

Student owned devices with wired (ethernet) connections need to be registered before they are able to communicate with our network. You will need to provide us with some information so we can register your device on the network. Please fill out the attached form to request registration.

For all printer issues and troubleshooting.

Wi-Fi connectivity issues.

Purchase requests for additional electronic devices beyond our standard computer setups.

Support for software issues.

For all hardware issues and troubleshooting.

For assistance with purchasing, expensing, payments, and budgets.

For acquisition of new software.

Not sure what you need? Use the General Inquires form to get started.

For all issues related to adding and removing email addresses to a Konica Copier.

For all help requests related to devices that reside in labs, classrooms and libraries.

Storage and backup of your data

For all requests pertaining to WordPress and website issues.

For assistance with personal information, payroll, or anything else related to Human Resources.