Popular Services

If you can't find what you're looking for, click here to submit a general OIT request.


For all requests concerning phones, phone extensions and voicemail.


Request a new Google Group, or request changes to permissions, membership, etc. to an existing Google Group


For all hardware issues and troubleshooting.


Request the creation of a departmental account for network printing via PaperCut.


Support for software issues.


For all requests pertaining to WordPress and website issues.


All data jacks (ethernet wall plate ports) are off by default. In order to access our network via a wired (ethernet) connection using a 'data jack' (wall plate port) in your lab or office you will need to request it be activated.


For requesting a device for incoming employees.


For all help requests related to devices that reside in labs, classrooms and libraries.


VPN

VPN allows for connecting to the Williams College network while off campus.


Student owned devices with wired (ethernet) connections need to be registered before they are able to communicate with our network. You will need to provide us with some information so we can register your device on the network. Please fill out the attached form to request registration.


For assistance with personal information, payroll, or anything else related to Human Resources.


For all printer issues and troubleshooting.


Purchase requests for additional electronic devices beyond our standard computer setups.


Storage and backup of your data


Request the removal or transportation of IT equipment.


Not sure what you need? Use the General Inquires form to get started.


GLOW (Canvas) course management and Course Media Gallery (Panopto) streaming video support.


Wi-Fi connectivity issues.


For all problems with accounts, such as login difficulties, password resets, or access restrictions.


For assistance with purchasing, expensing, payments, and budgets.


To request training for maintaining public WordPress pages.


For creating professional high quality audio/video recordings.