Popular Services

If you can't find what you're looking for, click here to submit a general OIT request.

For all requests concerning phones, phone extensions and voicemail.

For assistance with purchasing, expensing, payments, and budgets.

Purchase requests for additional electronic devices beyond our standard computer setups.

For all printer issues and troubleshooting.

For all hardware issues and troubleshooting.

For requesting a device for incoming employees.

For all problems with accounts, such as login difficulties, password resets, or access restrictions.

Request a new Google Group, or request changes to permissions, membership, etc. to an existing Google Group

VPN allows for connecting to the Williams College network while off campus.

Google Shared Drives are shared spaces where groups (teams) can easily store, search, and access their files from anywhere.
Unlike files in My Drive, files in Shared Drive belong to the team instead of an individual. Even if members leave Williams, the files stay in place so your team can continue to share information.
Registered Student Organizations can request a Google Shared Drive only if their information is current and up to date with the Office of Campus Life.

Support for software issues.

For immediate support, please call ext 2112 on the classroom phone. All non-urgent requests related to in-classrooom hardware.

GLOW (Canvas) course management and Course Media Gallery (Panopto) streaming video support.

Storage and backup of your data

Not sure what you need? Use the General Inquires form to get started.

Wi-Fi connectivity issues.

For assistance with personal information, payroll, or anything else related to Human Resources.

Request the removal or transportation of IT equipment.

For planning, designing, or implementing technologies (or features) in a teaching context.

For assistance with accessing reports or requesting custom reports.

For acquisition of new software.

Request the creation of a departmental account for network printing via PaperCut.

All data jacks (ethernet wall plate ports) are off by default. In order to access our network via a wired (ethernet) connection using a 'data jack' (wall plate port) in your lab or office you will need to request it be activated.

For creating professional high quality audio/video recordings.