Williams' primary wireless network for Faculty, Staff and Students is eduroam. Occasionally it may be necessary to forget the network and then rejoin it. To forget the network follow these directions for your specific device:
macOS: Apple Computer
For newer Operating Systems:
- At the top of your screen, click the Wi-Fi symbol and then select Wifi Settings
- Under Known Network on the right click the circle with three dots
- Choose forget this network
- Click eduroam from the list of Other Networks below and log in with your email address (e.g. eph22​@williams​.edu) and email password.
For older Operating Systems
- At the top of your screen, click the Wi-Fi symbol and then select .
- Select Wi-Fi from the column on the left.
- In the lower right, choose .
- Under "Preferred Networks" select the eduroam Wi-Fi network to remove it. If you see Williams-College, Purple Air and/or Williams Guest please remove those also.
- Click (the minus sign) to forget the network.
- Click
- Rejoin eduroam from the Wi-Fi icon in the menu bar and log in with your email address (e.g. eph22@williams.edu) and email password.
For full instructions, see: https://support.apple.com/en-us/HT20894
If you have used the CAT configuration tool to join eduroam in the past, remove the profile:
- Apple Menu
- System Settings
- In the search bar type: Profile
- Click Install, view or remove configuration profile
- If eduroam is listed, click it and then the - symbol at the bottom
Windows 10/11
- At the bottom right in the system tray, click the network icon or
and choose .
- Click Wi-Fi on the left.
- Click Manage known networks.
- Select the eduroam Wi-Fi network to remove it. If you see Williams-College, Purple Air and/or Williams Guest please remove those also.
- Click .
iOS: iPhone-iPad
- From the home screen, choose .
- In the settings menu, choose .
- Locate the Wi-Fi network to be removed and click the blue circle next to the wifi symbol
- Tap
- Rejoin eduroam
If you do not see the option to forget the network:
- From the home screen, choose Settings
- In the settings menu, choose General
- Locate Profile and tap on it - if you don't see Profile then choose VPN & Device Management
- Select the profile for eduroam
- Tap on delete profile.
- Rejoin eduroam
Further information on joining the eduroam network can be found here.