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Overview
Extension Mobility allows someone to load their extension on a phone. Williams will be using extension mobility where people temporarily move to different offices, specifically faculty. Once fully implemented, when a faculty member is assigned a new office, they no longer will need to contact OIT to move their extension, they will be able to just log into the phone in their new office, and that phone will load their profile.
We have a hand full of faculty buildings using extension mobility now. Our plan is to be able to use this feature in all of the faculty offices on campus soon.
Requirements
If you have requested a phone number and/or voicemail box you will be able to log into your phone.
Instructions
In order to use extension mobility both your account and the phone you are logging into must be configured for it. If the phone is configured for extension mobility, you should see a button on the phone that says Login or Extension Mobility – Login, or a button that says Logout.
To login to the phone, press the button labeled “Login” or “Extension Mobility – Login” (If there is a login button, press the button that says “Logout” first to logout the person previously logged in on the phone).
You will need to enter your Williams username (ex. abc12) by using the old school texting method on the number pad. If there is already a username in that field, there will be a button on the screen that will backspace/erase. There is a circle with two white dots on it, press the lower white dot, to navigate to the PIN field. Your pin is the last four digits of your Williams employee ID#. If you're not sure of your employee ID you can find it by logging in to Workday, then click Personal Information on the left, then About Me, then Job. Once entered press the submit key and the phone will reset with your extension.
You do not need to logout until you move offices or leave the college. At that time, you can hit the logout button.
Additional Help
See the related article section for more information. Please use the service request button on the top to request additional help.