Zoom, Enabling Live Transcription Closed Captioning

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Overview

Review the instructions below to turn on Closed Captions and Live Transcriptions in Zoom.

Requirements

You must be the host of the Zoom meeting to turn on this feature. 

Instructions

All Zoom meeting hosts have the option to enable Live Transcription closed captioning in Zoom meetings and are encouraged to do so.

To make live transcription available to meeting participants, hosts can select the ‘Live Transcription’ button in Zoom and then select ‘Enable Auto-Transcription’. Not seeing the Live Transcripts button? Check your Closed Captioning Zoom settings to be sure that the “Enable live transcription service to show transcript on the side panel in-meeting” box is checked!

Once enabled, participants will see the ‘CC Live Transcription’ button available in the Zoom meeting. Participants can be assigned to type captions which will augment auto-captioning when both are enabled.

All participants will have the option to enable subtitles and see the full live transcription of the meeting in the sidebar.

By default, all participants will be able to download the live transcript. This can be limited to the host only in the Zoom settings. If downloads are available to all participants, then all participants should be notified as you would with a recording. Once the meeting has ended, the transcript is not available if it has not been saved locally.

Automated captioning can work well for general dialogue but the accuracy for specialized subjects is diminished. 

Additional Help

See the related article section for more information. Please use the service request button on the top to request additional help. 

Details

Details

Article ID: 2574
Created
Mon 1/27/25 3:15 PM
Modified
Wed 2/19/25 9:49 AM

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